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For teams leaving Mantle

Everything you used Mantle for, and the part it never covered.

Mantle wound down in 2026. App Gravity covers analytics, helpdesk, email automations and App Store tracking, and adds the connection Mantle never made: where merchants come from, whether they stay, and why they leave.

What you ran on Mantle, and where it lives now
  • Revenue and retention analyticsPulse
  • HelpdeskInbox
  • Email automationsAutopilot
  • App Store trackingMarket
Plus what Mantle never had
  • Keyword LTV
  • Why they left
  • Listing optimizer

What we cover

The four jobs Mantle did for you, already running.

Same work, new home. Each one reads from your Partner account, so there is nothing to rebuild before you see your own numbers.

Revenue and retention analytics on MantleNow in Pulse

Revenue and retention analytics

MRR movement, cohorts, trials, LTV, merchant timelines and health scores from the Partner API.

MRR$18,420
New +$1,480Churn −$410
  1. Jun: $14,100
  2. Jul: $14,900
  3. Aug: $15,600
  4. Sep: $16,300
  5. Oct: $17,350
  6. Nov: $18,420
Helpdesk on MantleNow in Inbox

Helpdesk

A shared inbox for email and in-app chat with the merchant's plan, MRR, events and tickets beside every conversation.

Bloom & Co

Prices don't round in EUR. Can you help?

Draft reply, from your docs

Rounding lives under Settings, Display. Here is the two-minute setup…

Plan
Growth · $29.99 a month
Installed
12 days ago
Setup
Stuck on step 2 of 3
Came from
“currency converter”
Email automations on MantleNow in Autopilot

Email automations

Trigger, condition, action workflows for onboarding, trial endings, frozen charges and win-backs.

  1. WhenTrial ends in 3 days
  2. IfSetup is not finished
  3. ThenSend the setup help email
App Store tracking on MantleNow in Market

App Store tracking

Competitor changelogs, category rankings, review analytics and side-by-side comparison.

Category rank · Currency
  1. 3. RateFlowup 2
  2. 4. Currency Pro (you)no change
  3. 5. FX Switchdown 1

RateFlow lowered Pro from $29 to $19 and added a demo video. Detected yesterday.

Illustrative examples from the sample workspace. Merchants and competitors are fictional.

What Mantle never had

Three questions your old dashboard could not answer.

1Keyword LTV

Which searches bring merchants who pay and stay?

Every App Store search term, measured by 90-day revenue per install instead of raw installs. The term that fills your install chart is often the one that pays the least.

  • Revenue per install and per 100 listing views, for every term
  • Attribution coverage shown beside every number, never guessed
  • Feeds the listing optimizer with the terms worth ranking for
Search terms, last 90 daysAttribution coverage 71% of installs
Installs Revenue per install
  • “currency converter”Most installs, least revenue
    212 installs
    $9.60
  • “multi currency”3.1× revenue per install
    86 installs
    $29.80
  • “geolocation prices”
    41 installs
    $24.30
  • “price rounding”
    28 installs
    $27.10

The other 29% of installs had no search term we could match. They are left out, not estimated.

Illustrative example from the sample workspace.

2Why they left

What is each missing feature costing you?

Uninstall reasons, tickets and reviews grouped into themes with the MRR lost and at stake, linked to a roadmap and to win-back emails that send when you ship.

  • Themes ranked by MRR, not by how loud the complaint was
  • Every theme opens the merchants and the words they used
  • Ship the fix and email everyone who asked for it
Why merchants left$4,000MRR lost
  • Missing: EUR rounding23 merchants · On the roadmap
    $1,840
  • Setup too hard31 merchants · Under review
    $1,210
  • Slow support reply12 merchants · Under review
    $640
  • Too expensive for small stores9 merchants · Not planned
    $310
Ship EUR rounding, and 23 win-back emails are ready to send.$1,840 to win back

Illustrative example from the sample workspace.

3Listing optimizer

Did that listing change actually work?

A scored audit that uses your real converting search terms, and before and after experiments that measure install rate for every change you publish.

  • Audit score with the exact line to change
  • Before and after install rate on comparable traffic
  • Suggestions drawn from your highest-LTV search terms
Listing audit score84/ 100Was 68 before the change
Subtitle before
Convert prices for global shoppers
Subtitle after
Multi currency prices with EUR rounding
Install rate, 28 days before and after
3.1% before
4.2% after
Measured on 2,140 and 2,310 listing views.

Illustrative example from the sample workspace.

One merchant, two timelines

A timeline that starts at the install misses the reason they left.

Bloom & Co installed on Tuesday and was gone by Thursday. Here is the same merchant with the days before the install, and the hours after it, filled in.

Starting at the install
  1. Installed, 3 Mar 2026
  2. Uninstalled, 5 Mar 2026
Starting at the search
  1. “currency converter”, 3 Mar 2026
  2. Listing, result #2, 3 Mar 2026
  3. Installed, 3 Mar 2026
  4. Stuck on step 2, 4 Mar 2026
  5. Waited 6 h for support, 4 Mar 2026
  6. Uninstalled: “Couldn't show prices in EUR”, 5 Mar 2026
The wrong search“currency converter” brings merchants who want a feature you don't have.
The stuck stepSetup step 2 is where they stop. A nudge there costs one email.
The fix23 others left for the same reason. Ship EUR rounding and tell them.

Illustrative example from the sample workspace.

Side by side

What carries over, what is new, and what is not here.

FeatureMantleApp Gravity
Revenue and retention analyticsPulse: MRR movement, cohorts, trials, LTV, health scores.YesYes
Helpdesk with merchant contextInbox: email and in-app chat, with AI drafts from your docs.YesYes
Email automationsAutopilot: trigger, condition, action workflows.YesYes
App Store trackingMarket: competitor changelogs, category ranks, review analytics.YesYes
Billing APINot covered. Keep Shopify's Billing API or managed pricing; we read the charges from your Partner account.YesNo
Keyword LTV90-day revenue per install for every search term.NoYes
Why they leftUninstall reasons, tickets and reviews grouped into themes with MRR attached.NoYes
Measured listing experimentsBefore and after install rate for each listing change.NoYes
Journeys that start before the installSearch term, listing view and position on every merchant timeline.NoYes

Mantle column reflects our understanding of what it offered before the 2026 wind-down.

Moving over

Three steps, about an afternoon.

  1. 1

    Connect your Partner account

    We backfill every app event and transaction, newest first, so your dashboard fills in while you watch.

    Backfilling, newest first14,208 events
    • Nov
    • Oct
    • Sep
    • Aug
    • Jul
    • Jun
  2. 2

    Forward your support address

    Conversations land in the Inbox with merchant context. Import your docs for AI-drafted replies.

    support@yourapp.comInboxwith plan, MRR and events
  3. 3

    Recreate your automations

    Start from the templates gallery instead of a blank canvas, then adjust the timing and copy.

    • Onboarding nudge
    • Trial ending
    • Frozen charge rescue
    • Win-back with reason

Your first report is five minutes away.

Connect your Partner account and watch the backfill fill in your MRR, your churn and the reasons behind it.