Terms of service

The service

App Gravity provides analytics, support, automation and App Store intelligence tools for developers of Shopify apps. You need a Shopify Partner account to connect your apps. App Gravity is not affiliated with Shopify Inc.

Your account

You are responsible for the credentials you connect and for the people you invite to your organization. Keep your API tokens confidential and tell us if you believe an account has been compromised.

Acceptable use

Use the service only for apps you own or are authorised to manage. Do not use merchant emails obtained through the service in ways that breach Shopify's terms, anti-spam law or your own privacy policy. You confirm the legal basis for any merchant email you send through automations.

Billing

Paid plans are billed monthly through Stripe. Trials convert to paid plans unless cancelled before the trial ends. You can cancel at any time; access continues until the end of the paid period.

Data

You own your data. We process it as described in the privacy policy and only to provide the service. Aggregated, anonymised statistics may be published only with your consent.

Liability

The service is provided as is. To the extent permitted by law, our liability is limited to the fees you paid in the twelve months before the claim.

Changes

We will email account owners before material changes to these terms take effect.